We provide you with web support and assistance teams, available 24/7 at very competitive rates.

We take care of all or part of the technical / commercial follow-up and assistance, for your customers, users, subscribers, connected…

We will take care of the following activities:

• Technical support and resolution of technical and functional tickets for users
• Provision of information on products and services
• Resolution of technical and functional problems
• Live and non-live FAQ (Frequently Asked Questions) management
• Front-office management: Help Desk and Customer Service
• Back-office management Processing of requests, tickets, waiting lines, registration / payment validations, etc.

We also manage bilingual services (French / English) and can offer speakers in other languages depending on the project.